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Home › Providers › CustomCat

Print-on-demand company

CustomCat reviews, prices, production time & holiday deadlines

0seller reports
1holiday cut-offs
0comparisons
Folded sample t-shirts on a seller's desk, ready to check print quality
SummaryCustomCat is a print-on-demand company, located in unknown. Stated production time: unknown. PODVerdict has 0 seller sample reports for it. Not enough reports to give a score yet.

Key facts

Sells throughCustomCat (direct)
Websitecustomcat.com official site
EvidenceProvider-stated unless marked otherwise
Locationsunknown
ProductsApparel, housewares and accessories per customcat.com menu (Oct 23 2026)
Stated production timeunknown
Public base pricesPublished prices: see the price table on the provider page (0 product(s) with a published price)
Sourcecustomcat.com

Provider scorecard

Trustpilot: 2.5/5 · 14 reviews few reviews Public reviews trustpilot.com · checked 2026-10-23

Not enough reviews yet for firm conclusions; treat these themes as anecdotes.

TopicRecurring themesReview entries tagged (44 total)
Customer service
− Several of its 14 Trustpilot reviewers say support was slow or didn't reply when an order went wrong.
26 entries (18 rated 4–5★, 8 rated 1–2★)
Pricing and valueNot enough reviews yet14 entries (8 rated 4–5★, 5 rated 1–2★)
Print quality
+ A few reviewers say production was fast and print quality was good.
25 entries (18 rated 4–5★, 7 rated 1–2★)
Shipping speed
+ A few reviewers say production was fast and print quality was good.
23 entries (16 rated 4–5★, 7 rated 1–2★)
Returns and reprintsNot enough reviews yet3 entries (1 rated 4–5★, 2 rated 1–2★)
Platform and integrationsNot enough reviews yet13 entries (10 rated 4–5★, 3 rated 1–2★)

Pros

  • A few reviewers say production was fast and print quality was good.

Cons

  • Several of its 14 Trustpilot reviewers say support was slow or didn't reply when an order went wrong.

Public reviews Only 14 Trustpilot reviews, so treat these themes as anecdotes; positive themes also appear in its Shopify App Store reviews. Source: trustpilot.com, checked 2026-10-23. We paraphrase themes and don't score topics ourselves.

Ratings by platform

Review feed

44 entries (Shopify App Store: 30, Trustpilot: 14), collected 2026-10-23. Newest first. Paraphrased with only a few of the reviewer's own words; topics tagged by keyword. Reddit and YouTube entries are post or video titles only. Download all as CSV.

  1. 5★ 2026-09-23 · Shopify App Store · Public reviews
    5-star review mentioning customer service, pricing and value, print quality, shipping speed, platform and integrations; reviewer's words: "This exactly what I was looking for. Printful…"
    Topics: service, price, quality, shipping, platform · apps.shopify.com
  2. 5★ 2026-08-11 · Shopify App Store · Public reviews
    5-star review mentioning customer service, platform and integrations; reviewer's words: "Great POD provider with a great app and…"
    Topics: service, platform · apps.shopify.com
  3. 5★ 2026-07-22 · Shopify App Store · Public reviews
    5-star review mentioning customer service, pricing and value; reviewer's words: "CustomCat has the best staff, especially JT. He…"
    Topics: service, price · apps.shopify.com
  4. 1★ 2026-07-15 · Trustpilot · Public reviews
    1-star review mentioning pricing and value; reviewer's words: "Frauds"
    Topics: price · trustpilot.com
  5. 5★ 2026-07-13 · Shopify App Store · Public reviews
    5-star review mentioning customer service, print quality; reviewer's words: "We've used several other print on demand services.…"
    Topics: service, quality · apps.shopify.com
  6. 5★ 2026-04-17 · Shopify App Store · Public reviews
    5-star review mentioning customer service, pricing and value, print quality; reviewer's words: "I feel nothing short of BLESSED to be…"
    Topics: service, price, quality · apps.shopify.com
  7. 4★ 2026-01-24 · Shopify App Store · Public reviews
    4-star review mentioning shipping speed; reviewer's words: "how do i find custom cat fulfilment section…"
    Topics: shipping · apps.shopify.com
  8. 2★ 2025-11-18 · Trustpilot · Public reviews
    2-star review mentioning customer service, print quality, shipping speed, platform and integrations; reviewer's words: "Terrible service, worse support."
    Topics: service, quality, shipping, platform · trustpilot.com
  9. 5★ 2025-11-07 · Shopify App Store · Public reviews
    5-star review; reviewer's words: ""
    Topics: general · apps.shopify.com
  10. 5★ 2025-10-20 · Shopify App Store · Public reviews
    5-star review mentioning customer service, shipping speed; reviewer's words: "I've been using Custom Cat for 2 years…"
    Topics: service, shipping · apps.shopify.com
  11. 5★ 2025-09-24 · Shopify App Store · Public reviews
    5-star review mentioning customer service, pricing and value, print quality, shipping speed; reviewer's words: "We work with custom cat for our business.…"
    Topics: service, price, quality, shipping · apps.shopify.com
  12. 5★ 2025-09-06 · Shopify App Store · Public reviews
    5-star review mentioning print quality, shipping speed; reviewer's words: "I've used customcat over all the other POD…"
    Topics: quality, shipping · apps.shopify.com
  13. 5★ 2025-08-27 · Shopify App Store · Public reviews
    5-star review mentioning customer service, pricing and value, print quality, shipping speed; reviewer's words: "These guys are chef's kiss (muah!) awesome! Print…"
    Topics: service, price, quality, shipping · apps.shopify.com
  14. 5★ 2025-04-23 · Trustpilot · Public reviews
    5-star review mentioning customer service, shipping speed; reviewer's words: "New customer and tested them out"
    Topics: service, shipping · trustpilot.com
  15. 3★ 2025-04-19 · Shopify App Store · Public reviews
    3-star review mentioning pricing and value; reviewer's words: "crazy expensive and dont offer wholesale/bulk prices"
    Topics: price · apps.shopify.com
  16. 2★ 2025-04-02 · Trustpilot · Public reviews
    2-star review mentioning customer service, pricing and value, print quality, shipping speed; reviewer's words: "Overall I had a relatively good…"
    Topics: service, price, quality, shipping · trustpilot.com
  17. 5★ 2025-03-28 · Shopify App Store · Public reviews
    5-star review mentioning customer service, print quality; reviewer's words: "Custom Cat is amazing! Everything from the quality…"
    Topics: service, quality · apps.shopify.com
  18. 5★ 2024-11-15 · Shopify App Store · Public reviews
    5-star review; reviewer's words: "Custom Cat was a great way to introduce…"
    Topics: general · apps.shopify.com
  19. 5★ 2024-11-11 · Shopify App Store · Public reviews
    5-star review mentioning print quality, shipping speed; reviewer's words: "Needed some high quality hoodies for a trade…"
    Topics: quality, shipping · apps.shopify.com
  20. 5★ 2024-08-05 · Trustpilot · Public reviews
    5-star review mentioning print quality, shipping speed, platform and integrations; reviewer's words: "My god these lot are literally the…"
    Topics: quality, shipping, platform · trustpilot.com
  21. 5★ 2024-06-12 · Shopify App Store · Public reviews
    5-star review mentioning customer service, shipping speed, platform and integrations; reviewer's words: "I have used CustomCat for the past several…"
    Topics: service, shipping, platform · apps.shopify.com
  22. 5★ 2024-06-10 · Shopify App Store · Public reviews
    5-star review mentioning customer service, print quality; reviewer's words: "I've been using Custom Cat as our POD…"
    Topics: service, quality · apps.shopify.com
  23. 5★ 2024-06-04 · Shopify App Store · Public reviews
    5-star review mentioning customer service, pricing and value, print quality, shipping speed, returns and reprints; reviewer's words: "I have been through the ringer when it…"
    Topics: service, price, quality, shipping, returns · apps.shopify.com
  24. 5★ 2024-01-19 · Shopify App Store · Public reviews
    5-star review mentioning customer service, print quality, shipping speed, platform and integrations; reviewer's words: "CustomCat is the ultimate Shopify app for custom…"
    Topics: service, quality, shipping, platform · apps.shopify.com
  25. 1★ 2023-12-20 · Shopify App Store · Public reviews
    1-star review mentioning customer service, print quality; reviewer's words: "Tried to like this POD but their print…"
    Topics: service, quality · apps.shopify.com
  26. 5★ 2023-11-24 · Shopify App Store · Public reviews
    5-star review mentioning customer service, print quality, shipping speed; reviewer's words: "I have been absolutely floored with Custom Cat's…"
    Topics: service, quality, shipping · apps.shopify.com
  27. 5★ 2023-06-21 · Trustpilot · Public reviews
    5-star review mentioning pricing and value, print quality, shipping speed, platform and integrations; reviewer's words: "I have started to pick up a sales…"
    Topics: price, quality, shipping, platform · trustpilot.com
  28. 5★ 2023-05-30 · Shopify App Store · Public reviews
    5-star review mentioning customer service, print quality, shipping speed; reviewer's words: "I've been with Custom Cat since 2018 and…"
    Topics: service, quality, shipping · apps.shopify.com
  29. 1★ 2023-05-29 · Shopify App Store · Public reviews
    1-star review mentioning returns and reprints; reviewer's words: "I got 2 orders but only ended up…"
    Topics: returns · apps.shopify.com
  30. 1★ 2023-03-08 · Trustpilot · Public reviews
    1-star review mentioning customer service, print quality; reviewer's words: "Great printing quality but TERRIBLE support…"
    Topics: service, quality · trustpilot.com
  31. 1★ 2023-01-30 · Trustpilot · Public reviews
    1-star review mentioning pricing and value, print quality, shipping speed; reviewer's words: "Prices keep changing"
    Topics: price, quality, shipping · trustpilot.com
  32. 1★ 2022-11-08 · Trustpilot · Public reviews
    1-star review mentioning customer service, pricing and value, print quality, shipping speed, returns and reprints, platform and integrations; reviewer's words: "Maybe they've improved, but..."
    Topics: service, price, quality, shipping, returns, platform · trustpilot.com
  33. 1★ 2022-10-05 · Trustpilot · Public reviews
    1-star review mentioning customer service, pricing and value, shipping speed; reviewer's words: "Their products are awesome - Customer Service Is…"
    Topics: service, price, shipping · trustpilot.com
  34. 5★ 2022-08-04 · Shopify App Store · Public reviews
    5-star review mentioning pricing and value, platform and integrations; reviewer's words: "Huge range of products, good prices, and easy…"
    Topics: price, platform · apps.shopify.com
  35. 5★ 2022-07-31 · Shopify App Store · Public reviews
    5-star review; reviewer's words: "The application is very convenient to use and…"
    Topics: general · apps.shopify.com
  36. 5★ 2022-07-28 · Shopify App Store · Public reviews
    5-star review mentioning print quality, platform and integrations; reviewer's words: "We choose them because of their range of…"
    Topics: quality, platform · apps.shopify.com
  37. 4★ 2022-06-24 · Shopify App Store · Public reviews
    4-star review mentioning customer service, print quality; reviewer's words: "I've used better systems which is the only…"
    Topics: service, quality · apps.shopify.com
  38. 5★ 2022-06-16 · Shopify App Store · Public reviews
    5-star review mentioning platform and integrations; reviewer's words: "pretty easy to set up. I really like…"
    Topics: platform · apps.shopify.com
  39. 1★ 2022-05-05 · Trustpilot · Public reviews
    1-star review; reviewer's words: "Just signed up today"
    Topics: general · trustpilot.com
  40. 5★ 2022-05-01 · Shopify App Store · Public reviews
    5-star review mentioning print quality, shipping speed, platform and integrations; reviewer's words: "Great app that works just as described. Easy…"
    Topics: quality, shipping, platform · apps.shopify.com
  41. 5★ 2022-04-20 · Shopify App Store · Public reviews
    5-star review mentioning customer service; reviewer's words: "The CustomCat team is fantastic! They're extremely helpful…"
    Topics: service · apps.shopify.com
  42. 2★ 2021-12-14 · Trustpilot · Public reviews
    2-star review mentioning shipping speed; reviewer's words: "Bad Logo Placement and Bad Service"
    Topics: shipping · trustpilot.com
  43. 1★ 2021-10-29 · Trustpilot · Public reviews
    1-star review mentioning customer service, shipping speed; reviewer's words: "Bad service"
    Topics: service, shipping · trustpilot.com
  44. 1★ 2021-01-12 · Trustpilot · Public reviews
    1-star review mentioning customer service, print quality, platform and integrations; reviewer's words: "Tried very hard to make it work with…"
    Topics: service, quality, platform · trustpilot.com

Public prices

No public prices found yet.

Seller sample reports

Not enough evidence yet · checked 2026-10-23

No seller sample reports yet. Be the first to submit one.

2026 holiday order deadlines

PlatformRouteMethodOrder byStatusSource
PrintifyAll US ordersSurcharge+$0.40/order Oct 15 2026-Jan 17 2027 Provider-stated2026help.printify.com

All holiday deadlines →

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FAQ

Where does CustomCat print?

unknown (source: https://customcat.com/).

How long does CustomCat take to produce orders?

Stated production time: unknown.

Does PODVerdict give CustomCat a score?

Not yet. We only score a provider once it has at least 5 separate sample reports per product, so early ratings aren't driven by one or two orders.

Last updated: · Every fact links to its source. Spot an error? Tell us.

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